If you have product or service questions, you may contact customer service at 800-785-5991 during these hours: Monday - Friday: 8:00 a.m. - 5:00 p.m.
You can report your stolen or lost Debit card during business hours at 800-785-5991.
You can report your stolen or lost Debit card After business hours at 800-417-8715.
Outside the United States, please visit Visa for assistance.
If you have a question or comment, you can also use the email form below to contact us.
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Important E-Mail Disclosures
The bank recognizes E-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.